Consulting

In today’s climate, more than ever non-profit leaders are increasingly accountable for monitoring their very limited resources and measuring the  care and services given to those less fortunate with ever decreasing budgets.

Focus must be on creating a more effective impact on the community by providing improved care and services to where it’s most needed.  This means looking in-depth at all levels of operation and discovering where improvements can be made.  It also means engaging staff and creating a positive “can do” culture.

This doesn’t necessarily mean cutbacks across all departments but more the change in mentality to “how can we do it better?”. This is where ClientTrail consulting can help.

You know where you need to be, but you’re not quite sure how to get there. Or maybe it seems too huge a task and have no idea where to start. These are all questions that ClientTrail are qualified and happy to answer.

With our day to day analysis we look at your organisation as a whole.  We start at the bigger picture such as what your vision, mission and values are and where you sit in the community. We then find out the specific services you provide. Once we have an understanding of your organisation and its aims we then see what happens day to day shadowing your staff, finding out what their tasks and roadblocks are and what they are trying to achieve. Once we have gathered all this information we can see where the  gaps are in the business.  A plan is then worked on together with our client partners with strong focus on improving the operational side of the business, giving you the opportunity to run a more efficient organisation, which in turn will enable you to re-direct your resources to where it’s most beneficial.

Our teams are fully trained and have a wealth of experience in turning Australian not for profit organisations around.  Creating a happier, more effective organisation for you, your staff and more importantly the people that rely heavily on such organisations.